Product Manager - Cloud & AI Business

As a Cloud & AI Business Product Manager, you will drive Azure-based cloud and AI solution development while ensuring smooth business operations of CSP subscriptions and services. This role requires a balance between strategic solution development and hands-on operational execution to support both innovation and business continuity.


Key Responsibilities
■ Cloud & AI Solution Strategy & Productization

• Define and drive Azure-based solution roadmap and AI strategy
• Identify key AI use cases (e.g., Generative AI, IoT AI, automation, analytics)
• Design end-to-end cloud and AI solutions, including architecture and business
• model
• Package solutions into scalable offerings (subscription, SaaS, bundled solutions)

■ AI Ecosystem & Partner Collaboration

• Collaborate with Microsoft and AI ecosystem partners (e.g., Azure OpenAI, ISVs)
• Drive joint solution development and go-to-market initiatives
• Evaluate and onboard new AI technologies into the solution portfolio

■ Customer Engagement & AI Adoption

• Work with customers to define AI use cases and solution approach
• Support Azure AI adoption from POC to production deployment
• Provide guidance on solution architecture, scalability, and best practices

■ Business Execution & Cross-functional Alignment

• Collaborate with Sales, AE, Finance, and Software teams to deliver solutions
• Bridge solution strategy with real-world execution under CSP and business
• models
• Support pricing strategy and business model design
• Drive adoption, revenue growth, and track solution performance

■ Operational Support & CSP Management
(To ensure business continuity and execution capability)

• Support CSP subscription lifecycle (order, renewal, and subscription changes)
• Coordinate billing processes and revenue tracking
• Handle CSP-related operational issues (account, order, system, escalation)
• Act as a communication bridge between customers, internal teams, and
• Microsoft

Requirements

• Experience with Azure, M365, or CSP business models
• Understanding of cloud and AI solutions (e.g., Azure AI, OpenAI, SaaS models)
• Strong cross-functional communication and coordination skills
• Ability to translate technical concepts into business value
• Experience collaborating with external partners (e.g., Microsoft, vendors, ISVs)

Preferred Qualifications

• Experience in AI solution development or SaaS/product design
• Familiarity with IoT or Edge AI solutions
• Experience driving projects from POC to production
• Experience in solution go-to-market or product launch
• Background in B2B software or cloud business models