Strategic Program Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

We are seeking a senior individual contributor to own and scale the WorksWith Elavon sales-enablement platform, Elavon’s digital repository of integrated partner payment solutions. In this role, you will operate at the intersection of sales, partners, and product, helping drive revenue by ensuring the right embedded payment solutions are positioned in the right opportunities.

This role goes beyond content enablement. You will support active sales cycles, influence deal strategy, and serve as a subject matter expert on embedded partner solutions. You will work autonomously to solve problems in a fast-paced environment, collaborating cross-functionally and engaging senior stakeholders (internal sales leaders and external partners) to grow program impact and accelerate partner-led revenue.

Key Responsibilities

• Grow and scale the WorksWith Elavon platform, driving continuous improvement across solution listings, partner content, and seller guidance to ensure high-quality enablement
• Research payment integrations (APIs, gateways, software platforms) and translate complex technical details into clear, sales-ready positioning, connectivity guidance, and use cases
• Partner with Sales, Technical Solution Consultants, and Product to support mid-market and enterprise opportunities, advising on partner selection, solution fit, and value positioning to accelerate deal progression
• Drive adoption and revenue growth of embedded partner solutions by engaging in sales cycles, delivering solution overviews, and orchestrating partner demos, webinars, and pipeline-aligned activities
• Create and deliver high-impact presentations, enablement, and internal communications to educate sellers, align teams, and engage senior stakeholders and partners
• Manage the end-to-end WorksWith content pipeline, including intake, cross-functional coordination (Marketing, Partner, Compliance, Certifications), approvals, and publishing
• Track platform usage, content performance, and field feedback to identify gaps, refine positioning, and improve effectiveness
• Serve as the primary WorksWith subject matter expert, managing inquiries and resolving issues across teams
• Operate with strong ownership and execution discipline, managing multiple priorities, removing blockers, and driving progress in ambiguous environments

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Eight to ten years of experience in project management activities
   

Preferred Skills and Experience

• 5+ years’ experience in payments, embedded solutions, or partner ecosystems (ISVs, SaaS platforms) with a strong understanding of APIs, gateways, and the broader fintech landscape
• Experience supporting complex, consultative sales cycles and aligning partner-led solutions to customer needs
• Strong executive communication and presentation skills, with the ability to engage senior internal leaders and external partner executives across virtual and in-person settings
• Advanced content creation and enablement capabilities, with the ability to produce clear, high-impact materials and presentations (strong PowerPoint skills required)
• Proven ability to collaborate across Sales, Product, Marketing, Partner Management, and Compliance, with familiarity in CRM tools such as Salesforce
• Analytical, results-driven mindset with the ability to use metrics and feedback to improve performance and outcomes
• Self-starter who thrives in ambiguity and driving strategic outcomes through strong problem-solving, prioritization, and project management capabilities
• Willingness and ability to travel (~5-10%) to present at conferences and partner engagements to educate stakeholders and influence adoption of integrated solutions

Location:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.