Develop front end firmware features necessary to meet the product specification and customer requirements.
Develop and modify existing firmware for SSD product requirements following PCIe and NVMe protocols.
Debug host interface related problems encountered during internal or customer firmware testing.
Perform root cause analysis and make appropriate changes to correct the problem.
Work directly with hardware designers to efficiently resolve customer issues.
Working with customers to manage SSD debug and qualification requirements in collaboration with SMI Engineering Teams, driving technical design-in/-win, and debug hardware, firmware, and other platform-related barriers to adoption.
Interfacing with customers and internal platform partners to resolve product issues and leverage those learning to shape future product (controller / Firmware) definition.
Evangelizes technical benefits of SMI Enterprise controllers and various business models at the platform level; creates preference for SMI products within the platform; enables customer and end-user adoption of solutions; and supports ecosystem and tools enabling to drive controller solution adoption
Advocating technical customer needs to internal stakeholders
Driving internal teams to deliver to customer expectations
Participates in customers meetings and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions in collaboration with SMI PM teams
The AE will work closely with customers and partners to establish strong relationships that deliver results and team business objectives in the data center / enterprise segments
Minimum Requirements
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related fields
At least 3 years work experience in each of the following
Software/firmware applications engineerin
Experience in SSD controller/firmware architectur
Experience with PCIe and NVMe protocols in firmware development and debugging, including but not limited to host reset, power management, namespace, MSI-X, SMBus, ARP, NVMe commands etc
Experience in analyzing PCIe protocol traces to identify the root cause for front end issues
Experience in the storage industry in SSD, HDD, storage systems, or a related technology
Strong experience in C/C++ programming and data structur
Hands-on experience with JTAG/ICE debugger
Experience with version control software like Git
Competent to work independently as well as in a small team collaboration environment
Must be willing to learn fast and execute as a team player
Good oral, written and presentation skills for communication and documentation
Ability to work independently with a minimum of day-to-day supervision
The ability to operate logic analyzer, oscilloscope and bus protocol analyzer is valuable
Experience with hardware peripherals, features, and development environments is also valuable
.Compute and/or Storage System hardware and/or software using both Windows and Linux-based operating systems in the data center/enterprise