Summary
The Kennedy Space Center (KSC) Office of the Chief Information Officer is seeking a skilled
Engineer
to support KSC Voice systems, including spaceport alerting and communication capabilities. This position provides technical expertise, system design and update support, operational readiness assessment, troubleshooting, and coordination with contractors and KSC organizations to ensure reliable mission and safety communication services.
Duties
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Provide engineering support for KSC Voice systems—including PAWS IP, E911 and Land Mobile Radio—by designing, updating, and validating communication and alerting capabilities essential for KSC operations and mission safety.
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Develop and refine KSC Voice system designs and modifications, including software, IP network, and hardware elements, through design, testing, and certification to ensure reliable operational and emergency communication performance.
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Serve as a technical expert for KSC unique Voice systems by interpreting communication requirements, evaluating design options, and advising stakeholders on system performance, safety considerations, and integration with operations.
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Support operational readiness of KSC Voice systems by analyzing system behavior, coordinating corrective actions, and ensuring alerting and communication capability throughout operational activities.
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Serve as the technical expert for diagnosing and resolving complex Voice system issues across software, network, and hardware components, ensuring all functions perform as required to support mission critical alerting and communication needs.
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Coordinate technical activities with contractors, KSC IT Comm teams, and stakeholders to maintain reliable Voice services, ensure conformance with requirements, and support engineering change proposals for system improvements.
Requirements
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Conditions of employment
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This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
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This position may require a one-year probationary/trial period. If selected, the requirement to serve such period will be determined by Title 5 of the Code of Federal Regulations, Part 11. **See Additional Information section**
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You must meet qualifications requirements by the closing date of this announcement.
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Position subject to pre-employment background investigation or higher-level clearance. Investigation/Clearance may differ and be required based on the duty location/NASA Center requirements.
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Financial Disclosure, Drug Testing, and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
Qualifications
In addition to the
Basic Education Requirement
(in the Education section below), to qualify for this position you must meet the requirements below. Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
NASA utilizes OPM-approved qualification and rating requirements specific for Aerospace Technology (AST) positions which recognizes NASA's unique aerospace work. The specific qualifications and minimum education requirements are further described below and within the education section of the job announcement.
To qualify for GS-13
, you must have one year of directly related specialized experience equivalent to the GS-12 level:
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Contributing to engineering reviews by assessing system requirements, analyzing technical documentation, and supporting evaluations used to confirm alignment with engineering standards and project objectives;
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Assisting in the development or improvement of system components by preparing engineering inputs, implementing directed configuration updates, and participating in integration or test activities, including software based or IP networked systems;
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Providing operational support of system performance during operational use, identifying abnormalities or degraded behavior across software, network, or device components, and supporting or leading troubleshooting to resolve issues affecting operational readiness.
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience.
Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.
NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.
Education
Basic Education Requirement:
You must have successfully completed a bachelor's degree with a major in one of the following:
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Engineering from a college or university that has ABET accredited engineering programs
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Physical Science, Mathematics, Life Science or other field of Science
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Computer Science that included 30 semester hours or 45 quarter hours of course work in any combination of mathematics, statistics and computer science with at least half of those hours in mathematics and statistics courses that included differential and integral calculus; and that provided an in-depth knowledge of theoretical and practical applications of computer science, including digital computer system architecture and system software organization, the representation and transformation of information structures, and the theoretical models for such representations and transformations.
If you did not complete a qualifying bachelor's degree, you may be eligible if you have obtained a graduate degree in an AST qualifying field, as listed above.
Degrees in engineering technology are
not
considered qualifying for this position.
Engineering degrees earned within the United States:
Engineering degrees earned within the United States must be from a college or university that has at least one ABET accredited engineering program. To find out if a school has at least one ABET accredited program, please visit http://www.abet.org.
Engineering degrees earned outside the United States:
Engineering degrees earned outside the United States must be recognized by a Mutual Recognition Agreement (MRA), often known as accords. These are non-governmental agreements among organizations that accredit academic degree programs. MRAs recognize the substantial equivalence of mature accreditation systems and programs accredited by signatory organizations within their jurisdictions. For a listing of Signatories, please visit, https://www.abet.org/global-presence/mutual-recognition-agreements/is-your-program-recognized/.
Science and other related degrees
earned within the United States:
Science and other related degrees must have been awarded from colleges or universities that are accredited by recognized accrediting organizations. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.
Science and other related degrees earned outside the United States:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.
Additional information
Additional selections may be made for similar positions across NASA
within the local commuting area(s) of the location(s) identified in this announcement.
By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
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Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
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Meet the minimum qualifications requirements for the position
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Submit proof that you meet the requirements for CTAP/ICTAP as indicated in 'Required Documents'
For additional information about CTAP/ICTAP eligibility, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap
Any applicant that received a Voluntary Separation Incentive Payment (VSIP) from the federal governmentwithin the last five years based of the closing date of this announcement, if selected, may be required to repay the full amount prior to establishing a start date. For additional information on the VSIP repayment requirement, click here - https://www.opm.gov/policy-data-oversight/workforce-restructuring/voluntary-separation-incentive-payments/.
Per Executive Order 14343, this position is not part of a bargaining unit.
Probationary Period
You
may
be required to serve a one-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. If selected, the requirement to serve such period will be determined by Title 5 of the Code of Federal Regulations, Part 11.
In determining if your employment advances the public interest, we may consider:
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your performance and conduct;
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the needs and interests of the agency;
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whether your continued employment would advance organizational goals of the agency or the Government; and
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whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
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