Essential Services : Role & Location fungibility

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the role

As a Team Lead – SOC Infrastructure Engineer in the bank’s security operations center (SOC), the individual will be responsible to oversee the implementation of all the underlying IT infrastructure necessary to send logs from all the log sources to the bank’s new SIEM platform. You will be responsible to ensure the upkeep of bank’s inventory to reflect the correct status of which systems are reporting logs to the SIEM. You will be collaborating with the designated bank’s department to ensure alignment with RBI guidelines in the respective areas.

Key Responsibilities

• Business Understanding : Responsible to ensure connectivity from all the bank’s IT systems and applications (whether on cloud or on-prem) to the bank’s SIEM platform.
• Collaborate : Work with the respective peers in the bank’s technology group to ingest logs from newly introduced systems and log sources.
• Vendor Management : Working with the vendors to ensure resolution of issues limiting the sharing of the logs.

Qualifications & Skills

• Educational Qualification : Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent with experience in hosting interactions with the bank’s technology team to resolve any underlying connectivity issues limiting the logs from being sent to the SIEM platform.
• Certifications : CCNP, CCNA Security, Any Cloud security certifications (AWS, GCP, Azure, OCI) and/or any Microsoft or VMware or RHEL certifications.
• Compliance : Stay up to date with the latest trends and developments in cybersecurity and SIEM technologies and recommend improvements to the organization security posture and creation of procedural documents necessary for the department.
• Technical Knowledge : Knowledge of Networking components, Servers (RHEL, Windows, etc.) and Endpoints, and cloud technology will be required including the capability to design new solutions.
• Synergize with the Team : Ability to work collaboratively with different teams for closure of activities.

About the Business Group

ICICI Bank’s Information Security Group believes in providing services to its customers in the safest and secured manner, keeping in mind that data protection for its customers is as important as providing quality banking services across the spectrum. The CIA triad of Confidentiality, Integrity, and Availability is built on the vision of creating a comprehensive information security framework. The Bank also lays emphasis on customer elements like protection from phishing, adaptive authentication, awareness initiatives, and provide easy to use protection and risk configuration ability in the hands of customers. With this core responsibly, ICICI administer and promotes on going campaigns to create awareness among customers on security aspects while banking through digital channels.