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Septentrio

Senior Field Application Engineer

๐Ÿ“ŒYokohama, Japan ๐Ÿ‡ฏ๐Ÿ‡ต

โฑ๏ธŽ full-time

๐Ÿง™โ€โ™‚๏ธ senior

hybrid

For our office in Japan, we are looking for highly qualified and motivated professionals like you. If you think you have what it takes to keep Septentrio firmly in Pole Position, get in touch.

We need you for the position of

SENIOR FIELD APPLICATION ENGINEER


The Job

As a Senior Field Application Engineer (FAE ), you will provide critical support to t he Regional Sales Managers (RS Ms) in t he ASIA region . Using your technical expertise across the entire Septentrio portfolio, you will complement the commercial pre-sales process by guiding customers from product evaluation to system and OEM integration, ensuring the successful delivery of the final product. This support will be provided both remotely from the Septentrio office and on-site at customer locations.

You will act as the primary technical point of contact for the teams of key customers in your assigned region, building strong relationships with both internal and external stakeholders. Additionally, you will manage after-sales technical support cases in line with established processes. Furthermore, you will be responsible for training and mentoring other FAEs globally, ensuring they are well-prepared to effectively support customers.


Your Mission

As a Field Application Engineer (FAE), you will work closely with the Regional Sales Managers ( RSMs) to support pre-sales activities, taking full ownership of the technical relationship with customers while the RSMs handle the commercial aspects. You will also collaborate with the Application and Support Group (ASG) and global FAE teams to resolve technical issues and provide accurate, up-to-date technical expertise.

Your responsibilities include on-site support for product evaluations, integration assistance, training, and performance testing, ensuring that Septentrio products deliver optimal solutions for customer needs. In addition, you will mentor and coach other FAEs globally and provide training to customers and distribution partners, ensuring they are fully equipped to utilize Septentrio technologies effectively.


Your Qualifications

We are looking for someone with a strong understanding of GNSS technologies and the integration of both hardware and software for GNSS products. You should have extensive experience testing GNSS products, analyzing results, and providing valuable feedback. You will also need to train both customers and internal teams on Septentrio products.

We are looking for someone with:

  • More than 5 years of experience as a technical GNSS end-user and/or application & electronics integrator. Knowledge of timing solutions, ROS, UAV autopilots, and electronics schematics is an asset.
  • MSc/BSc in Computer/Electrical/Industrial/Geomatics Engineering, Physics, or equivalent.
  • A good understanding of GNSS in general and experience in testing and analyzing GNSS products, including competitorsโ€™ products.
  • Ability to train customers, distribution partners, and entry-level FAEs.
  • Strong communication skills, as you will be the first point of contact for key customers.
  • Customer-oriented and solution-focused, with the ability to communicate technical issues clearly to both internal and external stakeholders.
  • Excellent level in English and Japanese.
  • Based at the Septentrio office, with the ability to travel to customers and exhibitions 20-30% of the time.


Our Offer

In exchange for your talent, we offer a very competitive compensation package in a top-notch high-tech, international working environment. At Septentrio, you'll have room to grow both personally and professionally. We provide extensive training on our products and applications, and you'll have the opportunity to make a significant impact in the Asian region. Join us and be part of a company thatโ€™s committed to innovation and leadership in GNSS technology.

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  • Employment

    โฑ๏ธŽ full-time

  • Experience

    ๐Ÿง™โ€โ™‚๏ธ senior

  • Working model

    hybrid

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  • Industry
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