Essential Services : Role & Location fungibility

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the role

As a Network Engineer in the bank’s security operations center (SOC), the individual will be responsible to oversee the implementation and maintenance of all the underlying IT Network infrastructure necessary to send logs from all the log sources to the bank’s new SIEM platform. You will be responsible to ensure that the bank’s new SIEM platform will be able to ingest logs from all the network devices such as routers, switchers, load balancers, WIFI access points, Proxy, etc. as well as security solutions such as NAC, IPS, WAF, etc. You will be responsible to ensure the upkeep of bank’s inventory to reflect the correct status of which systems are reporting logs to the SIEM.

Key Responsibilities

• Business Understanding : Responsible to ensure connectivity from all the bank’s IT systems and applications (whether on cloud or on-prem) to the bank’s SIEM platform. General upkeep of the SIEM platform’s health and availability.
• Collaborate : Work with the vendor and local technology departments to troubleshoot any connectivity issues restricting the sharing of logs from any of the log sources into the bank’s SIEM solution.

Qualifications & Skills

• Educational Qualification : Engineering Graduate in CS, IT, EC or InfoSec, CyberSec or MCA equivalent.
• Certifications : a)CCNA, CCNP Security, ITIL b)Any Cloud security certifications (AWS, GCP, Azure, OCI) c)Certificate of administration of any of the commonly used firewalls (Checkpoint, Juniper, Cisco, etc.)
• Compliance : Knowledge of cloud security best practices and compliance requirements. Understanding of ITIL processes such as change management, Incident management is necessary. Strong understanding of cybersecurity principles will be required.
• Synergize with the Team : Background of working in an IT or cyber security department of a bank or working extensively with the Cyber security team in working on cyber security platforms/tools will be an added advantage.
• Experience : Overall 8 + Years of experience in IT Security with a comprehensive knowledge of network architecture, Network security and security solutions used by an enterprise Security Operations Center. Hands-on experience with monitoring, network diagnostic and network analytics tools
• Technical Skills : Deep understanding of networking technologies of routing, switching, wireless, as well as cloud models (SAAS, PAAS, IAAS). Understanding of ITIL processes such as change management, Problem management, Incident management is necessary.

About the Business Group

ICICI Bank’s Technology Risk Management Group believes in providing services to its customers in the safest and secure manner keeping in mind that data protection and secure Technology for its customers is as important as providing quality banking services across the spectrum. The CIA triad of Confidentiality, Integrity, and Availability is at the heart of building a comprehensive information security framework. The Bank also lays emphasis on customer elements like protection from phishing, adaptive authentication, awareness initiatives, and provide easy to use protection and risk configuration ability in the hands of customers. The Bank also undertakes campaigns to create awareness among customers on security aspects while banking through digital channels.