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Santander Digital Services

📌Santiago, Mexico 🇲🇽

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⏱︎ full-time

🧙‍♂️ entry-level

Country: Mexico

As Threat Monitoring Analyst we need somebody like you to help us in different fronts to:

Monitor security events received through alerts from SIEM or other security tools
Revise alerts escalated by end users Carry out Level 1 triage of incoming issues (initial assessing the priority of the event,
initial determination of incident to determine risk and damage or appropriate routing of security or privacy data request)
Carry out limited incident response to end users for low complexity security incidents
Maintain assigned ticket queue
Participate actively in the resolution of incidents, even after they are escalated
Respond to client’s phone calls and emails
Masters Degree on Cybersecurity or basic certifications (ITIL, CCNA, CEH, CompTIA Security+, etc.) will be a plus

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