Bootstrap

Confidential

SOC Engineer

๐Ÿ“ŒDoha, Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

โฑ๏ธŽ full-time

๐Ÿง™โ€โ™‚๏ธ mid-level

Data Services & End-to-End Connectivity, Radio Mobile Networks Monitoring, Incident Management, Broadcasting Services Transmission Support, MPLS, SDH, DWDM Systems


Duties & Responsibilities:

โ€ข Monitor network operations within a 24/7 shift-based environment

โ€ข Receive and analyze customer incident tickets; perform initial troubleshooting and escalate as needed

โ€ข Coordinate with internal teams for resolution and track incidents until closure

โ€ข Liaise with vendors and international operators when necessary to resolve service-related issues

โ€ข Conduct root cause analysis on incidents and contribute to proactive network maintenance

โ€ข Generate standard availability and incident reports

โ€ข Ensure end-to-end follow-up and closure of trouble tickets, including detailed reporting

โ€ข Prepare root cause (RFO) and post-incident reports

โ€ข Initiate and follow through on change requests (CRs) for network modifications and ensure implementation and acceptance

โ€ข Provide support in monitoring contractual KPIs and ensuring performance targets are met


Qualifications & Experience:

โ€ข Minimum of 4 years of experience in a similar role

โ€ข Strong knowledge of mobile networks, including radio, core, and access components

โ€ข Preferred exposure to Ericsson radio and Nokia core systems

โ€ข Familiarity with telecom power systems and rectifier O&M tasks

โ€ข Experience with access systems (SDH, microwave, fiber)

โ€ข Good understanding of MPLS and IP networking concepts

โ€ข Experience in telecom network monitoring and alarm handling

โ€ข Ability to work with field-level maintenance (FLM) teams for fault troubleshooting

โ€ข Strong analytical and problem-solving skills

โ€ข Ability to perform under pressure and meet deadlines

โ€ข Clear and effective verbal and written communication

โ€ข Willingness to work extended hours and rotating shifts

โ€ข Self-driven, goal-oriented, and capable of working independently and within a team


Skills & Tools:

โ€ข Proficiency in Microsoft Office Suite

โ€ข Basic computer and IT skills

Other similar jobs

GPU SW Engineer

@ Huawei Technologies Research & Development (UK) Ltd, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Alternance - Ingรฉnieure/Ingรฉnieur "Edge Computing"

@ EDF, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

SOC Engineer

@ Hitachi Digital, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded Cyber Security Engineer

@ AeroVironment, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded Controls Engineer

@ Actalent, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded Systems Engineer

@ Allied OneSource, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded RTOS Lead Engineer

@ Carrier, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded RTOS Engineer

@ Carrier, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Embedded Engr I

@ Honeywell, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Technical Lead Engineer, Embedded Systems

@ Lam Research, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

  • Employment

    โฑ๏ธŽ full-time

  • Experience

    ๐Ÿง™โ€โ™‚๏ธ mid-level

  • Skills
  • Industry
  • Find similar jobs

    GPU SW Engineer

    @ Huawei Technologies Research & Development (UK) Ltd, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Alternance - Ingรฉnieure/Ingรฉnieur "Edge Computing"

    @ EDF, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    SOC Engineer

    @ Hitachi Digital, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded Cyber Security Engineer

    @ AeroVironment, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded Controls Engineer

    @ Actalent, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded Systems Engineer

    @ Allied OneSource, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded RTOS Lead Engineer

    @ Carrier, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded RTOS Engineer

    @ Carrier, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Embedded Engr I

    @ Honeywell, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

    Technical Lead Engineer, Embedded Systems

    @ Lam Research, ๐Ÿ“Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ

Remote Work
Post time
Level
Employment
Industry
Apply Now โ†—