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Trenton Systems

Field Application Engineer

๐Ÿ“ŒDuluth, GA, United States ๐Ÿ‡บ๐Ÿ‡ธ

โฑ๏ธŽ full-time

๐Ÿง™โ€โ™‚๏ธ mid-level

Description

Field Application Engineer Position Summary

Provide engineering and operational support to the sales group and customers. Duties include project management, product support, system-level development, and quotations. Employee will strive to satisfy the needs of customers with on time delivery and continuous improvement in quality, products and services.

Are you passionate about cutting-edge computer hardware and eager to make a significant impact in the MIL/Aero industry? Join Trenton Systems as a Junior Solutions Engineer and collaborate with a dynamic team dedicated to delivering top-tier computing solutions.

Why Trenton Systems?

  • Innovative Environment: Engage in system-level development and compatibility testing, pushing the boundaries of technology.
  • Professional Growth: Manage diverse projects and coordinate across departments, enhancing your technical and leadership skills.
  • Client Interaction: Travel occasionally (<10%) to meet clients, providing tailored solutions and experiencing firsthand the impact of your work.

    Duties and Responsibilities of a Field Application Engineer

    • Duties include, but are not limited to: project management, system level development, quoting, part creation, bill of material creation, bill of material maintenance, oversight of prototype material delivery and assembly, and customer support.
    • System compatibility and compliance testing.
    • Add & maintain client / program information as needed in HubSpot CRM.
    • Willingness to quickly respond to inbound client communication through contact requests, or product inquiries.
    • Coordinate between sales and the other departments within Trenton regarding projects, customer requirements, potential orders, existing orders, technical status, etc.
    • Work to resolve product and process issues with prototypes and/or first production products.
    • May conduct special projects as requested by Management.
    • Provide general support for all sales staff.

    PM21

    Requirements

    • Systems Engineering or equivalent degree
    • 5+ yearsโ€™ technical knowledge of Intel based computer hardware solutions, preferably in the MIL/Aero market.
    • Knowledge of MIL-STD-810 or DO-STD-160 testing standards preferred.
    • Application experience in the following: Windows Operating Systems, Word, Excel, Contact Management Software, Outlook. Experience with Linux and RTOS Operating Systems preferred.
    • Experience with computer server architectures
    • Experience with integrating third party cards into computer servers
    • Have solid understanding of server system impacts related to thermal challenges, power consumption, and systems integration when modifications are required to current server products.
    • Experienced troubleshooting IT computer systems and working with customers to help them troubleshoot server products
    • Excellent communication skills.
    • Ability to manage numerous simultaneous projects.
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